{"id":10,"date":"2025-10-23T15:24:17","date_gmt":"2025-10-23T13:24:17","guid":{"rendered":"https:\/\/shoes-marketplace.com\/?page_id=10"},"modified":"2025-12-30T11:36:21","modified_gmt":"2025-12-30T10:36:21","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/shoes-marketplace.com\/de\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10\" class=\"elementor elementor-10\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15994187 e-flex e-con-boxed e-con e-parent\" data-id=\"15994187\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b510396 elementor-widget elementor-widget-text-editor\" data-id=\"2b510396\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p class=\"wp-block-paragraph\"><span style=\"color: rgb(42, 93, 125); font-size: 36px; font-weight: 600; letter-spacing: -0.03rem;\">Overview<\/span><\/p>\n<p><\/p>\n<p><\/p>\n<p class=\"wp-block-paragraph\">Our refund and returns policy lasts 48 hours following payment. If 48 hours following payment have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n<p><\/p>\n<p><\/p>\n<p class=\"wp-block-paragraph\"><\/p>\n<p><\/p>\n<p class=\"wp-block-paragraph\"><\/p>\n<p><\/p>\n<p class=\"wp-block-paragraph\">To complete your return, we require a receipt or proof of purchase.<\/p>\n<p><\/p>\n<p><\/p>\n<p class=\"wp-block-paragraph\">Please do not send your purchase back to the manufacturer.<\/p>\n<ul class=\"wp-block-list\">\n<p><\/p>\n<\/ul>\n<p><!-- \/wp:list --><\/p>\n<p><!-- wp:heading --><\/p>\n<h2 class=\"wp-block-heading\">Refunds<\/h2>\n<p><!-- \/wp:heading --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<br><br><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\">Late or missing refunds<\/h3>\n<p><!-- \/wp:heading --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n<p><br><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\">Sale items<\/h3>\n<p><!-- \/wp:heading --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:heading --><\/p>\n<h2 class=\"wp-block-heading\">Exchanges<\/h2>\n<p><!-- \/wp:heading --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@shoesmarketplace.com<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:heading --><\/p>\n<h2 class=\"wp-block-heading\"><span style=\"letter-spacing: -0.03rem;\">Need help?<\/span><\/h2>\n<p><!-- \/wp:heading --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Contact us at&nbsp;<span style=\"font-size: clamp(14px, -1.7792px + 0.875rem + 0.556vw, 20px);\">support@shoesmarketplace.com<\/span><span style=\"font-size: clamp(14px, -1.7792px + 0.875rem + 0.556vw, 20px);\">&nbsp;for questions related to refunds and returns.<\/span><\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refunds Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/PgSGHq-a","jetpack-related-posts":[{"id":222,"url":"https:\/\/shoes-marketplace.com\/de\/terms-and-conditions\/","url_meta":{"origin":10,"position":0},"title":"Terms and Conditions","author":"jingshenscale","date":"November 6, 2025","format":false,"excerpt":"Refunds Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2538,"url":"https:\/\/shoes-marketplace.com\/de\/faq\/","url_meta":{"origin":10,"position":1},"title":"FAQ","author":"jingshenscale","date":"Dezember 30, 2025","format":false,"excerpt":"Frequently Asked Questions (FAQ) General What is this marketplace?Our platform is a marketplace dedicated to footwear and related accessories, connecting buyers with carefully selected sellers. We aim to provide authentic products, transparent transactions, and a smooth shopping experience. Orders & Payments How do I place an order?Simply select your item,\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2532,"url":"https:\/\/shoes-marketplace.com\/de\/payments-shipping\/","url_meta":{"origin":10,"position":2},"title":"Payments &amp; Shipping","author":"jingshenscale","date":"Dezember 30, 2025","format":false,"excerpt":"Payments Methods \/ Shipping Informations \/ And more Payment Methods We offer secure and convenient payment options to ensure a smooth shopping experience. All payments are processed through trusted and encrypted payment gateways to protect your personal and financial information. Accepted payment methods may include: Credit and debit cards (Visa,\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2546,"url":"https:\/\/shoes-marketplace.com\/de\/our-values\/","url_meta":{"origin":10,"position":3},"title":"Our Values","author":"jingshenscale","date":"Dezember 30, 2025","format":false,"excerpt":"At the core of our marketplace are values that guide how we operate, select products, and serve our community. These principles shape every decision we make \u2014 from the partners we work with to the experience we deliver to our customers. Transparency Clear communication builds trust. We aim to be\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2543,"url":"https:\/\/shoes-marketplace.com\/de\/about-2\/","url_meta":{"origin":10,"position":4},"title":"About","author":"jingshenscale","date":"Dezember 30, 2025","format":false,"excerpt":"About Us Who We Are We are an online European shoes reseller, dedicated to bringing together a curated selection of footwear and shoe accessories for customers worldwide. Our platform connects style, comfort, and authenticity, offering products that meet the expectations of today\u2019s sneaker and footwear community. Originally founded in Croatia,\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1,"url":"https:\/\/shoes-marketplace.com\/de\/about\/","url_meta":{"origin":10,"position":5},"title":"About","author":"jingshenscale","date":"Oktober 21, 2025","format":false,"excerpt":"Shoes Marketplace is your ultimate destination for the hottest, most exclusive athletic footwear on the planet. As a global leader in sport shoes, we connect sneaker enthusiasts with the best brands and the freshest styles, all in one place. We don\u2019t just sell shoes; we live for them, breathe them,\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/shoes-marketplace.com\/de\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shoes-marketplace.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shoes-marketplace.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shoes-marketplace.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shoes-marketplace.com\/de\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":9,"href":"https:\/\/shoes-marketplace.com\/de\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":2530,"href":"https:\/\/shoes-marketplace.com\/de\/wp-json\/wp\/v2\/pages\/10\/revisions\/2530"}],"wp:attachment":[{"href":"https:\/\/shoes-marketplace.com\/de\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}